Returns & Exchanges
- Your online store credit will be issued to you via email, once we have received the item(s) and inspected them. Please allow up to 3 days for the return process.
- Any item(s) postmarked past 30 days of delivery date
- Any item(s) marked FINAL SALE or purchased on SALE/DISCOUNT ( Flash sale, mystery style bag, additional off)
- Damaged, washed, worn or altered items; items returned with deodorant, makeup, smoke, perfume and/or stains
- Shoes without their original box. Box must be free of damage without stickers or postage stamps
- ALL swimwear is FINAL SALE and is noteligible for store credit or exchange
- Intimates, bodysuits, underwear, hair accessories and beauty products are FINAL SALE and not eligible for store credit or exchange.
- Any SETS that are purchased MUST be returned as a set. If only ONE piece of the set is returned, you will NOT receive store credit.
- ALL hats are FINAL SALE
- ALL jewelry is FINAL SALE
- ALL candles are FINAL SALE
- ALL notebooks are FINAL SALE
- Exchanges must be the same item but different size request.
- We are not able to exchange for different items.
- If you need a different size in your item, note your size exchange on your invoice and send it back to our return address. If we have the item in stock in your requested size, we will send it to you. If we don't have your requested size, we will send you an egift card with store credit.
In the case of a damaged or incorrect item, please contact us within 3 days at firstname.lastname@example.org . Please include photos of the item's damage.